ALM&COMPANY

Privacy & terms

How we handle your information,and what we do not promise.

Plain-language summaries of our privacy practices and the terms that govern a vehicle search with ALM and Company.

Information we collect

We collect the information you provide when you submit a vehicle request, contact us, accept a search agreement, upload a document, or communicate with our team. This includes your name, contact details, location, vehicle preferences, budget, priorities and deal breakers.

We do not request Social Security numbers or full credit application details on the public vehicle request form. If you choose to pursue financing, those details are collected later through a secure process, with your consent.

How we use your information

We use your information to conduct the authorized vehicle search you requested, present vehicle recommendations, coordinate inspection and purchase, arrange financing introductions where you asked for them, schedule delivery, and communicate with you about your search.

We also keep records of agreements, receipts, refunds and purchase documents so that you and our team have an accurate history of the engagement.

Sharing

We share only what is necessary with parties involved in your transaction — for example a dealer or seller when presenting a vehicle, an inspector, a transport provider, or a lender you have asked us to work with. We do not sell your personal information.

Payments and deposits

Live online deposit collection is currently disabled and no card details are collected on this site. When payment processing is activated, payments will be handled by a PCI-compliant processor and verified on our server before any order is marked paid.

Deposit, refund and credit records are kept against your request and are visible in your customer portal.

Documents

Documents you upload at our request are stored privately and are accessible only to you and authorized ALM and Company staff. Access links are generated on demand and expire.

Data retention and your choices

We retain request, agreement, payment and communication records for as long as needed to serve you and to meet legal and accounting obligations. You may ask us to correct your details or to delete information we are not required to keep.

Terms of use

  • ALM and Company is a personalized vehicle sourcing dealership. We do not maintain public floor inventory, and vehicles are sourced per client request.
  • Vehicle availability, condition, financing approval, delivery timing and pricing are not guaranteed. No vehicle is sold as defect-free.
  • No vehicle is purchased, held, or committed to without your documented authorization.
  • Vehicle-specific as-is condition, warranty status, title status and inspection findings are disclosed during the purchase process.
  • The $1,000 search deposit, the $100 retained search fee, the $900 refund and the full deposit credit toward an approved purchase are proposed terms pending final legal review. Cancellation, changed preferences, rejected vehicles and financing failures are governed by separate written terms.
  • Estimates of taxes, registration, delivery and fees are estimates until confirmed in writing.